Dear Dr. Rimmer,
Just a short note to say thank you again for taking such good care of me and saving my life. I am lucky to find you. Nothing personal, but I hope I do not have to see you soon. OK maybe in a restaurant.
Thank you again. Your loyal patient and friend,
KC
Dear Dr. Rimmer,
Just a note to say thank you for giving Mike a second change to experience life outside the hospital. Because you were the voice of reason, he has had the opportunity to visit his friends & family and is now content with his decision to have additional surgery. I never realized how much of a difference one person could make just by listening, but you did. Yet, after reading the article on your waiting room wall about the twin brother and his off-handed comment, I realized that because you listen, you’ve made a difference in a lot of lives.
So, on behalf of the countless people that you’ve helped; but most importantly, Mike, thank you for all the second changes.
Sincerely,
GP
Dr. Rimmer,
Just wanted to share a few thought…
Surgeons are the “TOP GUNS” of medicine and they know it. They have a distinctive(well-deserved) swagger that drives patients crazy, because most remain so aloof.
You, on the other hand, are not only a great surgeon, but - were importantly, for patients – an extraordinary person.
You have No idea how much it means when you take the time to call someone at home after an operation.
In the mist of modern medicine’s HMO forced chaos, you’re like an oasis in the desert. Your calming, gentle, and concerned demeanor elevates you head and shoulders above most of your peers. Unfortunately, most doctors somehow forget their patients’ hearts while they’re fixing the rest of their body.
I truly feel blessed that our paths have crossed, and as I head into the final years of my life it is comforting to have your phone number in my book.
BM
Dear Dr. Rimmer,
I wanted to thank you from the bottom of my heart for everything. Your calm compassionate approach made all of the difference. I really appreciated all your calls too. I believe you did an excellent job on my surgery and I am ready to tackle this foe.
Thanks again and keep up the good work – you truly have a gift.
KH
Dear Dr. Rimmer,
The past thirteen months have been both difficult and wonderful. You told me many very hard things but your kindness and gentleness made it possible for me to accept and deal with the cancer and treatment. You have been there to encourage me every step of the way. You made me face reality in October when I was trying to deny a new lump. For all these things and more, you have my gratitude.
You told me that Stage 3 was just a number and that I could give up or not worry about it. I have chosen to ignore the number as much as possible and live as though it was Stage 1. I have told others that their numbers in cancer or end-stage renal failure refer to studies concerning thousands of people and don’t necessarily have anything to do with them, as some people defy the statistics.
Your office stag and most of the caregivers that I met have been wonderful. Going for treatment, tests, and surgery has allowed me to meet many people who genuinely care about the patients. It helps a lot when you are going through such a painful time.
Thank you for your support, encouragement, and kindness.
Merry Christmas, Love,
H
Dr. John Rimmer,
Thanks seems a small word for the kindness and compassion you have shown all along the way with a scary situation. You are a very special doctor and man.
Thank you,
RR
Dear Dr. Rimmer,
A very special thank-you to you and your staff for making my medical procedures so stress-free. You and your staff were always so caring and considerate to my medical needs.
I know a lot of great doctors, but you Dr. Rimmer, without question are at the top of my list. Not just foe being a great professional but for being a genuine person with excellent character.
With sincere thanks,
SD
Dr. Rimmer,
Thank you for your care and consideration on my behalf. Thanks to you, I was able to complete my radiation treatment in March and am able to go north next month cancer-free! (I hope!)
AL
Dear Dr. Rimmer & Staff,
Thank you for taking such good care of me. You'll never know how much I appreciate your kindness and emotional support.
Sincerely,
AM
Dear Dr. Rimmer and Mandy,
Charles and I want to express our deep appreciation concerning every aspect of the expert treatment I have received under your care. Your kindness and consideration concerning our financial situation exemplifies once more your compassion. We are forever grateful and consider it a true blessing that I was fortunate enough to have you work with me.
We appreciate everything you have done for us. Thank you.
Respectfully yours,
DB & CD
Dear Dr. Rimmer,
Sometimes life is all about the timing. You came into my life at the very moment I needed you most. Sometimes we don't get the answers we want, but we get an answer, and you gave me the greatest gift of an answer to my problems. For that I’ll always be grateful to you.
Thank you for everything and I'll always remember your honesty and comfort.
Always,
SCL
P.S. Please express my thanks to your wife for the wonderful care she gave to me as well. “I'm a big girl now”.
Dr. Rimmer,
Just want to say Thank-you so much for all you do & represent. You are fantastic and nice sew job! My dad is good but scared to death. You've put some faith back in doctors.
Thanks,
LBS
Dear Dr. Rimmer,
God answered my prayers, having you as my doctor. After talking to you my attitude changed about my health. I was depressed, now I have hope that all will go well. My “God” bless you for this.
Again many thanks,
JS
P.S. Everyone in your office is great.
Dear Dr. Rimmer,
Thank you for your kind & caring manner. In addition to your fine reputation as a surgeon, your spirit shines brightly & I feel comfortable & safe in your presence.
Thanks for your help!
GVB
Dr. Rimmer,
Wilbur and I want to extend our deepest gratitude to you for all that you have done to help me. Your knowledge, skills, expertise, and compassion have guided us through this chapter of our lives.
We have been married for 30 years and can look forward to many more years together because of you.
You saved my life and we are eternally grateful.
With sincere thanks,
L&WM
Dear Dr. Rimmer,
I don't know how all you're other patients feel, but since we first met with you about Evan’s surgery, you have this calming affect that made me feel that everything was going to be all right. You took my fear away. As a parent of an only child, that is the world! Thank you so much for being such a wonderful surgeon, and a wonderfully kind person. When they made you they broke the mold!! A lot of doctors in this town could learn by your example!
Your Big Fans,
EL & CK
Dear Dr. Rimmer,
Many thanks for giving me another chance at life. You’ve done so much for me, I shall never forget it. May “God Bless” you and give you many more years to help others. Again, I say many thanks for your kindness.
JS
Dear Dr. Rimmer,
I just wanted to ell you how much I appreciate the excellent care you gave me during my unexpected hospitalization. Thanks to you, my recovery from surgery was easy and uneventful. I have not felt this health in a long time.
Dr. Rimmer, you are truly the best! What would I have done without you?
Sincerely,
CD
Dr. Rimmer & Staff,
Each one of you has been so nice & comforting to me during this stressful time. Your professionalism & skill speak for themselves, but the words of confidence in dealing with the disease gave me the security that brought me to this point. I am so grateful to all of you. You’ll always hold a special place in my heart.
With sincere gratitude, fondly,
JB
Dear Dr. Rimmer,
Words cannot express how grateful I am that you are my surgeon. I appreciate your caring and understanding and all of your input to every question I had. You are truly a gifted and talented person and I know our paths crossed for a reason. Knowing so many people in the area and in the breast cancer community, I have yet to have a single person say anything but great things about you. Wow!
Thank you again for doing the surgery so quickly and doing such a great job. I am eternally grateful.
Sincerely,
DE
Dr. Rimmer,
Your personality and sense of humor show through your professional façade, which helps reduce patient anxiety and gives the patient comfort. Equally important, is that you tell the what you are going to do, and what they are going to experience, before you do it. When you say, “I’m going to pour something and it is going to feel hot” and it actually feels the way you described, it elevates the patients’ confidence that you know what you are doing. This is any outstanding characteristic. Equally important is that you have a gentle touch that helps you to “connect” with the patient. A soft pat on the shoulder or back at the completion of the procedure helps personalize the doctor-patient experience. It is comforting and is viewed very favorably from the recipients’ perspective. Lastly, you come across as a “regular guy”, not some intellectual egghead with the people skills of an ant. This facilitates a feeling that you are someone who is very competent and can be trusted. The patient feels like he is a person, not just a body on a medical conveyor belt. Bottom line, you get an “A+” and should view yourself as being within the top 2% relative to your peer group in professionalism and bedside manner.
Overall Experience: As expected, although the entire situation was a bit anxiety provoking, you and your staff made it a very tolerable experience. I complement you for assembling a thoughtful, caring staff, which obviously shares you commitment to providing exceptional health care in a pleasant environment. You run an “A+” practice.
Recommendations: In this section, I normally have a laundry list of things to be considered to improve the operation, its patient perception, or quality of care. I am very pleased to say there is absolutely nothing I could recommend that would add any value to the way you run your practice or treat your patients. You are truly a rare find in today’s medical profession.
Good Job!
Warmest personal regards,
WW
Dear Dr. Rimmer:
I want to express my appreciation to you for your excellent hernia operation on me as well as your thoughtful postoperative follow-up.
Combined with the cordiality of your consultation, your professional expertise is truly outstanding.
You have my open recommendation to anyone in need of the best in your specialty.
Sincerely,
LW
To: Jupiter Outpatient Surgery Center and Staff
I recently had two hernia repairs performed by Dr. Rimmer and am writing a brief note of commendation.
I am a local Real Estate business owner whose time is valuable. Dr. Rimmer accommodated my schedule and listened carefully and compassionately to my concerns. I have never encountered such professionalism. The consensus is he is also a brilliant surgeon.
Thanks to all at the Jupiter Outpatient Surgery stag who made an imminent surgery and recovery as pleasant as possible. Once again, these professionals went above the call of duty.
Hopefully, this memo will be forwarded to all associated with Dr. Rimmer and the staff at the Jupiter Outpatient Surgery Center.
Sincerely,
EK
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